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Refund and Returns Policy
BimmerFixSupply
Last updated: [1/5/2026]
At BimmerFixSupply, we stand behind the quality of our BMW parts and want you to shop with confidence. This policy outlines our return and refund process.
1. Eligibility for Returns
You may request a return if:
- The item is unused, uninstalled, and in its original packaging
- The return request is made within [14 / 30] days of delivery
- The product is in resalable condition
Certain items such as electrical components, special-order parts, or clearance items may not be eligible for return unless defective.
2. Non-Returnable Items
Returns may not be accepted for:
- Installed or damaged parts
- Items showing signs of use
- Custom or special-order items
- Final sale or clearance products
3. How to Start a Return
To initiate a return:
- Contact our support team with your order number
- Provide a brief reason for the return
- Wait for return authorization and instructions
Unauthorized returns may not be accepted.
4. Refunds
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method
- Refund processing time may take 5–10 business days
- Original shipping fees are non-refundable unless the error was ours
5. Exchanges
If you need a replacement due to a defective or incorrect item, we’ll help arrange an exchange quickly once the issue is verified.
6. Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect
- We recommend using a trackable shipping method
7. Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Provide photos of the item and packaging
- We’ll resolve the issue promptly
8. Contact Us
For returns, refunds, or questions, reach out to us:
BimmerFixSupply
📧 Email: [info@BimmerFixSupply.com]
🌐 Website: BimmerFixSupply.com